Do you want to convert more website visitors into clients? Consider Live Chat.
A 24/7 support application that’s installed onto your website, Live Chat allows for direct communication with visitors in real-time by using an instant messaging chat window.
We provide comprehensive Live Chat services for attorney websites at a fraction of the cost of our competitors.
5 reasons to invest in Live Chat:
1. Studies show Live Chat can boost sales by 20%.
Did you know that 97% of new website visitors leave a website within two minutes? If a representative is available to chat with potential clients 24/7, it’s easier to persuade them to choose your law firm — since they can actually contact you right away.
2. Web users prefer Live Chat to e-mail communication.
If a potential client has a question that needs attention, they can get an immediate answer via Live Chat messaging. All the visitor needs to do is open a chat window; they don’t have to wait for an email response or call your office and feel pressured to speak with someone.
3. Generate useful analytics.
By engaging with future clients on Live Chat, you can see firsthand what type of questions they have. You can track visitors, see how they navigate your website, how long they stay, and if they have similar questions about your law firm.
4. Better lead quality.
Live Chat sessions are often initiated by a visitor who needs immediate help. You can weed out the visitors who are not prospective clients before they take up too much of your time.
5. Concentrated follow-up.
Once you have found strong prospects through Live Chat, you can promptly follow-up with them. All you need to do is get their contact information and you’re set.
Live Chat helps increase visitor time on your website, while giving your law firm staff assurance that they have done their best to reach out to inquiring clients.